Isn't talking with a human being a sign of good customer service?
Have you tried to contact your local bank recently? Almost all of them have gone to a central 800 number that shields them from customer contact. Are we interlopers who take too much of their precious time? When you do get a human where is that person located in the world? Certainly not in your home town!
I want the personal service a local banker can provide. This trend is to make sure you cannot take the employees away from more important pursuits, like, maybe, coffee breaks around the copy machine.
Well, that is just an observation. Here is a company that will at least help you get through to a human being.
To the rescue!
http://www.gethuman.com
"When you're tired of wasting money and time due to phone systems that require you to press 10 or more options in order to reach a real person and spending many minutes or even hours on hold, consult the GetHuman database of secret phone numbers and codes that immediately get an actual, live person on the line for customer service at nearly 1000 major companies."
Greg Cryns
Join a new community of Wahm folks. http://www.workathomeprofiles.com
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My business blog: http://gregcryns.blogspot.com
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