Sunday, December 28, 2008
Are you talking too much?
It is so easy to fall into the trap of loving the sound of your own voice and simply talking too much.
As a business owner, salesman or manager you need to make sure to give your prospects and clients ample time to express themselves.
Do you find yourself saying any of these?
1. Now pay attention.
2. You really need to hear this.
3. Listen.....
4. Look....
If you use any of those statements, you may have an inability to attract and hold the attention of clients and your subordinates at work. It may be high time to reconsider what you are saying and give yourself a listening tune-up.
Here are some thoughts that come to my mind on the subject of listening.
Do your clients and customers often ask you to repeat what you said?
Are you tempted to interrupt people while they are talking to you?
Do you sometimes finish a statement for a client or team member just to save time? Finishing statements for people will diminish their desire to communicate with you.
Are you thinking of responses during the communication process? If so, you may be losing a sale.
How often do you use the work "I" in your sentences? Think about that the next time you talk. It may surprise you how often the "I" word pops up. People are not that interested in what you have to say. They are more interested in what they have to say.
When we talk at people and not to people, it is like talking to ourselves.
Be careful about your preconceived notions and thoughts. We all have them but that does not make them a good idea in your life.
Tip: think about what it was like before you learned what you know now through long hours of study and experience.
Photo by Sarah L
Greg Cryns
Wahm Search Engine
Scentsy - a hot business idea
Labels:
direct sales,
listening,
selling,
talking
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Great points, Greg. And now is a good time to check our talking quotient and make a plan for the New Year. I have written about your post in my blog Virtually @ Eight Twenty-two (http://www.barjdcommunications.com/virtualblog) You may get the trackback notice. Hope so.
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